When configuring the Invitation Service for an SP, there are a number of configurable text messages and email messages that can be customized using substitution strings. A substitution string is a code word that is replaced by values from your Org and SP configuration when the message is displayed or the email is sent. The following table describes the available substitution strings and where they can be used.


Step Number Invitation Flow Step
1 Guest Invitation Message
2 Invitation Claim User Interface 
3 Guest Email Address Verification Message - Not Customer Configurable
4 Guest Feedback Message
5 Sponsor Feedback Message
6 Authorization Error User Interface



Substitution String  Description  Step
1
Step
2
Step
3
Step
4
Step
5
Step
6
APPLICATION_NAME
The "Friendly Name" of the application, from the SP configuration. X
X X X

APPLICATION_LINK

The URL of the application, from the SP invitation configuration.
X X
X X X
EMAIL_VALIDATION_CODE The validation code used to validate a new email address. This is dynamically generated when a request is sent.

X


GUEST_SUPPORT_EMAIL
Email address to which support requests should be directed. This is taken from the SP invitation configuration.  X X
X X X
GUEST_FIRST_NAME
The first name of the guest.


X X

GUEST_LAST_NAME

The last name of the guest.


X X

GUEST_EMAIL

The email address of the guest used for the invite.

NOTE: This value will not change if the guest claims the invitation with a different email address.
X

X X

GUEST_EPPN

The guest's ePPN.

NOTE: This is only known after the guest has accepted the invitation.



X X

GUEST_EXPIRATION_DATE

The date on which the guest account will expire. The date will be in the 'Mon DD, YYYY' format, for example 'Jan 1, 2020'. X

X X
INVITATION_LINK
The URL to include in the invitation. The user will click on this link to accept the invitation. X




INVITATION_VALIDITY_PERIOD Number of days the invitation will remain valid. X

X X
SPONSOR_EMAIL The email address of the sponsor. X

X X

SPONSOR_FIRST_NAME

The first name of the sponsor. X

X X
SPONSOR_LAST_NAME
The last name of the sponsor X

X X

SPONSOR_FULL_NAME

Full name of sponsor, equivalent to 'SPONSOR_FULL_NAME SPONSOR_LAST_NAME' X

X X